FAQs

Q?

What if I forget my username or password?

A.

If a user forgets their username they can send an email to [email protected] and we will retrieve it for you.
If a user forgets their password they can click the forgotten password button on the Login page.
Or go directly to https://bandituniversity.com/training/forgotten-password/

Q?

How do you know how many tests were taken?

A.

Each of your employees are given a username and password with which we track usage.
Your monthly invoice will include a list of courses taken per student since the previous invoice.

Q?

Will other companies be able to view the custom courses Bandit creates for me?

A.

No. Custom courses will have your company logo on them and will be for your employees only.
General safety compliance courses that have the Bandit logo are available to all customers.

Q?

Do I have to pay for Bandit to make general safety compliance courses for me?

A.

If you want access to courses we already have then there is no additional cost for you.
You only pay for courses we create specifically for you.
If there is a general safety compliance course that we don’t offer, just ask and we can make it.

Q?

I already have training materials; can Bandit convert them into online training for me?

A.

Yes. If you have PowerPoints, documents, videos, user manuals, etc… we can make them into online courses.